This Privacy Policy describes how Solutions Trucks ("we," "us," or "our") collects, uses, and shares personal information when you use our website (the "Website") or engage in our services, including truck rentals and sales.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, address, phone number, email address.
Driver Information: Driver's license number, driving history.
Payment Information: Credit card details, billing address.
Rental Information: Rental dates, vehicle type, mileage, location information.
Purchase Information: Vehicle purchase details, financing information.
Website Usage Information: IP address, browser type, device information, pages visited, and other usage data collected through cookies and similar technologies.
Communications: Records of communications with us, including emails, phone calls, and online forms.
2. How We Use Your Information
We may use your personal information for the following purposes:
Providing Services: Processing rentals and sales, managing accounts, providing customer support.
Communication: Sending confirmations, updates, and other service-related communications.
Marketing: Sending promotional offers and marketing materials (with your consent, where required).
Improving Services: Analyzing website usage and customer feedback to improve our services.
Legal Compliance: Complying with applicable laws and regulations.
Fraud Prevention: Detecting and preventing fraud and other illegal activities.
3. How We Share Your Information
We may share your personal information with the following third parties:
Service Providers: Companies that provide services on our behalf, such as payment processing, data analytics, and marketing. These service providers are contractually obligated to protect your information.
Business Partners: In connection with joint marketing efforts or other business collaborations (with your consent, where required).
Legal Authorities: When required by law or legal process, such as in response to a subpoena or court order.
Protection of Rights: To protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
4. Cookies and Similar Technologies
We use cookies and similar technologies to collect website usage information. Cookies are small text files that are stored on your device when you visit a website. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the Website.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
Access your personal information.
Correct inaccuracies in your personal information.
Request deletion of your personal information.
Object to the processing of your personal information.
Restrict the processing of your personal information.
Data Portability.
To exercise these rights, please contact us using the contact information provided below.
8. Children's Privacy
Our Website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under this age.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on the Website with a revised effective date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@solutiontrucks.shop